Last updated: 3 November 2026
Who we are
Growing Minds is operated by Ali Asghar in Lahore, Punjab, Pakistan. Our website is personalgrowthandbehaviour.com. For privacy questions, email contact@personalgrowthandbehaviour.com.
Information we collect
When you contact us, we receive your email address and any information you include in your message. Please do not send passwords, PINs, verification codes, or full payment-card details.
When ordering is available, we collect the information requested at checkout, such as your name, email address, billing details, and order information. If you create an account, we also store your account details. Download records may include the file accessed, download time, and IP address.
Our hosting and website systems may record technical information such as IP address, browser information, requested pages, and access times for operation, troubleshooting, and security.
How we use information
- To respond to enquiries and provide support.
- To process orders and provide purchased downloads.
- To manage customer accounts and purchase records.
- To send account, order, and service-related emails.
- To maintain the website and investigate misuse.
- To meet applicable recordkeeping obligations.
Cookies
WordPress and WooCommerce use cookies to support functions such as login sessions and shopping carts. You can manage cookies through your browser, but blocking them may prevent parts of the store from working correctly.
We have not intentionally configured Google Analytics, Meta Pixel, or newsletter marketing for this version of the store.
Service providers and access
We use Hostinger for website hosting. Hosting, email, and technical service providers may process information as needed to provide their services. The operator and authorised administrators may access information needed to manage the store and assist customers.
Service providers may process information outside Pakistan, depending on their infrastructure. Information may also be disclosed where required by applicable law or necessary to address fraud or security incidents.
Payments
Online payment integration is being finalised. Before paid orders are enabled, this policy will be updated to identify the selected payment provider and explain relevant payment-data handling.
How long information is kept
We retain information for as long as needed to provide account access, purchase downloads, customer support, and appropriate business records. Some information may need to be retained for legal obligations, disputes, or security purposes. Deleted information may remain in backups until those backups expire.
Your privacy requests
You can contact us to request access to, correction of, or deletion of your personal information. We may need to verify your identity before acting. Some records may need to be retained for applicable legal obligations or unresolved transactions.
Children and younger readers
Our educational products include resources for children and teenagers. Purchases and customer accounts are intended to be managed by adults. Children should use the resources with appropriate parent or guardian involvement.
We do not ask children to submit completed activities, school details, or personal profiles. If you believe a child has submitted personal information without appropriate permission, contact us so we can review it.
Security
We use reasonable safeguards to protect information. No website or transmission method can guarantee complete security. Keep your account credentials private and contact us if you suspect unauthorised use.
Changes to this policy
We will update this page when our services or data practices change and revise the date above.